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      How do I remove a device from quarantine?

      When a device is quarantined by Advanced IoT Protection it will be move to Internet only access.  However, devices may be quarantined due to changes in behavior that are intended by the manufacturer.  In these cases a device can be removed from quarantine.

      How to remove a device from quarantine:

      1. Go to the Network page
      2. Go to the Devices tab. You will see a Pending activity section.
      3. Tap on the Quarantined device tile in the Pending activity section to proceed.
      4. Information about the device and what domain or IP address it tried to connect to will be displayed.  If this is expected behavior, tap the Unquarantine button at the bottom of the screen.
      5. A pop-up notification will appear at the top of the screen and the device will be removed from the Quarantined tab of the Network page.