Account & Billing

• Can I change my due date?
• How to read your bill.
• What is PayNearMe and how does it work?
• How do I pay my bill?
• How do I set up online bill pay?
• What is Paperless billing?
• How are late fees generated?
• Do you offer any discounts?
• Why does my bill show a balance forwarded even though I have paid the amount?
• If I have authorized a payment to Ritter through my bank online (not Ritter’s online bill pay site), why does it not post to my account the day I authorized it to be paid?
• How do I get my services turned back on if they were shut off?
• What is the Pole attachment and Right of Way fee?
• What is the Sports Programming Fee?
• What is the FCC Subscriber Line Charge?
• Why does Ritter increase rates?
• What is the FCC regulatory Cable TV fee?
• What is a Broadcast Surcharge?
• Why is my first bill higher than my other bills?