Managing Your Network
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      3. Managing Your Network

      Why does the Plume Home app say my network is offline?

      The Plume Home app will send you a push notification anytime the network status changes from online to offline. This occurs anytime your gateway pod is unable to reach the internet. Additionally, the app will notify when network status changes from offline to online, meaning the connection has been re-established.

      If you are experiencing interruptions with your service, please contact our 24/7 Tech Support team at 888.336.4466.