Having Trouble Getting Online?

We’ve all been there. You’re trying to send a photo through an email, but it bounces back. You’re listening to a song, but it suddenly stops. You’re watching Netflix and you see that frustrating ongoing circle and the word “buffering.”

Most people's gut reaction and response: “Why is my internet not working?”

Here’s the hardwired fact: THE INTERNET IS ALWAYS WORKING. 

What happens when your internet connection goes down is there’s a broken link somewhere along the way between you and the internet. 

View the infographic below for a visual picture of how it all works ⬇️