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Help Center
Internet
Internet
1 Gig Launch
Smart WiFi
HomePass App
Adapt Feature
Guard Feature
Control Feature
TV
Phone
Account & Billing
Home Security
User Guides
Managed Voice Services
Contact Us
Internet
Learning the Language of your Ritter Connection
Why Bandwidth Matters To You
Understanding The Internet
Understanding Internet Speed & Data
Having Trouble Getting Online?
Protecting Your Online Information
Troubleshooting Your Internet
Where should I place my internet modem & router?
How is spam controlled?
How long does it take to install internet service?
How can I protect my computer from viruses?
How can I protect my children online?
What’s the difference between the ways internet gets to my home? Is one better than the other?
How can I create a strong password for my wireless connection?
Why should I have a password on my internet connection?
How can I ensure my personal information is protected online?
How do I change my network name or password?
What causes high internet data usage?
How much internet speed do I need for my home or business?
How much data do I need?
What is internet data usage?
What’s the difference between the 5G network stream and the normal network stream (a.k.a. 2.4 GHz stream)?
Why do I have two streams on my internet connection?
Why is the internet speed I am getting inconsistent with the speed I subscribe to?
How do I install my new modem?
How do I connect to a wireless network?
Is there anything I can do to speed up fixing my internet issue?
What’s the difference between megabits or megabytes?
1 Gig Launch
Will I receive credit for the time that my services were down?
Is my bill going to increase because of these upgrades?
How soon will I be able to upgrade my services?
What equipment will be required?
Will I be notified when services are restored?
Why wasn’t I notified?
How long will my services be out?
Will there be any other benefit to launching the 1 gig speed?
What areas will 1 gig be available and when?
Why am I not seeing 1 gig speed when I run a speed test?
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