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Help Center
Internet
Internet
1 Gig Launch
Smart WiFi
HomePass App
Adapt Feature
Guard Feature
Control Feature
TV
Phone
Account & Billing
Home Security
User Guides
Managed Voice Services
Contact Us
Internet
Troubleshooting Your Internet
Learning the Language of your Ritter Connection
Why Bandwidth Matters To You
Understanding The Internet
Understanding Internet Speed & Data
Having Trouble Getting Online?
Protecting Your Online Information
Where should I place my internet modem & router?
How is spam controlled?
How long does it take to install internet service?
How can I protect my computer from viruses?
How can I protect my children online?
What’s the difference between the ways internet gets to my home? Is one better than the other?
How can I create a strong password for my wireless connection?
Why should I have a password on my internet connection?
How can I ensure my personal information is protected online?
How do I change my network name or password?
What causes high internet data usage?
How much internet speed do I need for my home or business?
How much data do I need?
What is internet data usage?
What’s the difference between the 5G network stream and the normal network stream (a.k.a. 2.4 GHz stream)?
Why do I have two streams on my internet connection?
Why is the internet speed I am getting inconsistent with the speed I subscribe to?
How do I install my new modem?
How do I connect to a wireless network?
What’s the difference between megabits or megabytes?
1 Gig Launch
Will I receive credit for the time that my services were down?
Is my bill going to increase because of these upgrades?
How soon will I be able to upgrade my services?
What equipment will be required?
Will I be notified when services are restored?
Why wasn’t I notified?
How long will my services be out?
Will there be any other benefit to launching the 1 gig speed?
What areas will 1 gig be available and when?
Why am I not seeing 1 gig speed when I run a speed test?
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