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How do I connect my modem to the Plume Home App?

If you have the Hitron 4582 modem installed in your home, you can get access to the Plume Home app.

  1. Download the Plume Home app

    1. iOS
    2. Google Play
  2. Open the Plume Home app and select Sign In.
    1. Plume Home_Homescreen
  3. Enter your email address that is associated with your Ritter Communications account. Then click Next.
    1. Plume Home_Email Verification
  4. Click on Open email app or navigate to your preferred email application on your smartphone.
    1. Plume Home_Email Verify Screen
  5. Locate the email from Plume Support (accounts@account.plume.com) with the subject line: Verify your email account to sign in. Click the Sign In button on your email.
    1. You may need to check your spam folder.
  6. Once your email is verified, click Open Plume App.
    1. Plume Home_Email Verified
  7. Agree to the terms shown on your screen, then click Next.
    1. Plume Home_TermsConditions
  8. On the Set Up Your Network screen, click Next.
    1. Plume Home_SetUpNetwork
  9. Your WiFi SSID and password should automatically populate and match what is currently used. Click Next.
    1. Plume Home_NameYourNetwork
  10. On the Add Remaining Pods screen, select All done.
    1. Plume Home_AddRemainingPods
  11. On the next screen, select Yes, I turned it off.
    1. Plume Home_TurnOffOldWiFi
  12. You can now create a profile for each member of your household. This allows you to assign devices to each user, set up parental controls, view internet usage, and more. To learn more about Profiles, click here.
    1. If you prefer to create profiles later, click Skip for now.
    2. Plume Home_Create Profiles

All done!