How do I get my services turned back on if they were shut off?

If your service has been suspended due to non-payment, it will first go under suspension before we disconnect it entirely. If your service is in suspended status, you can still make a payment to your account using the online billing site. Once you've made your payment online, services will be restored within six hours. If your account has been permanently disconnected, you will need to call us at 888.336.4466 so we can reestablish your account for new services.