How do I listen to my voicemail?

Listening to your messages is simple. You'll find instructions for both Arkansas and Tennessee customers here. Please be aware you must buy voicemail as a feature to your phone service to use this feature. 

  1. To access your mailbox and listen to your messages from home, press*318. To access your mailbox from another phone, dial your home phone number and press * when you hear the greeting. For Tennessee customers, please dial 873-6246 and press 1 to access your mailbox from another phone.
  2. Enter your four-digit PIN and listen to your messages after pressing 1.

Listening to Your Messages and Other Options From the Main Menu:

  1. Press * to return to the main menu at any time.
  2. Press 1 to listen to your messages. Then:
    • press 2 to save the message and listen to the next message
    • press 3 to delete the message and listen to the next message
    • press # to save as a new message
    • press 66 to listen to the date and time of the message
  3. Press 3 to access your greeting.
  4. Press 4 to change your mailbox settings.
  5. Press 5 to manage your reminder settings.
  6. Press 6 to manage erased messages.

*Voicemail package must be set to allow this capability.