1. Help Center
  2. Smart WiFi
  3. Parental Control Features

How do I set a quick Time Out for a person or device?

You can briefly freeze or pause internet access for a single person or specific device instantly through the Time Out feature.

Our Focus feature enables you to set a schedule internet breaks (ex. school nights, homework time, family time, etc.). The quick Time Out feature is when you need a quicker way of pausing internet access for a device or for all devices assigned to a profile. 

Enable Time Out for all Devices Connected to a Profile

  1. On the Profiles page, swipe to the profile you would like to set the Time Out for.
  2. Click on the Time Out button under the profile picture.
  3. Choose between 30 minutes, 1 hour,  2 hours, or set a Custom time frame.
  4. Then click Start. You will be able to see see how much time is left on the Profile page
    1. To cancel a Time Out, simply click on the Time Out button again. A message will appear confirming that the Time Out has cleared. 

Enable Time Out for a Single Device

  1. To enable a Time Out for a single device, navigate to the Network page
  2. Tap on the Devices tab and find the device that you want to set a Time Out for.
  3. Once you have found the device, tap on the device, then click Time Out
  4. Choose the time you want WiFi paused, then click Start.