If you are receiving obscene, threatening or harassing calls, use Customer Originated Trace to have the number of the calling party traced and printed out by Ritter Communications. This feature enables a customer to initiate an automatic trace of the last call received. To activate a trace, dial *57. After you hear a tone, dial 1 and follow the instructions. If you receive a busy signal when this is done, there was no data for the system to retrieve.
Please note: It is your responsibility to contact your local law enforcement agency and advise them that you have activated a trace through Ritter Communications. When activated, the information of the caller is sent to Ritter Communications. Under no circumstances will you be provided the information of the caller. Ritter Communications will provide the requested information to the proper law enforcement agency upon their request.