HomePass App
      Back to home
      1. Help Center
      2. Smart WiFi
      3. HomePass App

      My computer asks for a router PIN?

      SmartPod Troubleshooting

      Some Windows computers ask for a router PIN instead of password if WPS is seen as an option for WiFi connection. This happens with Windows computers.
       
      To connect these devices:
      1. Click ‘Connect using a security key instead’
      2. Enter the WiFi password you set up for your Plume network, to connect to the wireless network.
      3. Press the "Next" or "Continue" button depending on your computer to finish the connection.