What if my NexTV channels aren’t working correctly?

First, reboot your set top box by unplugging from the power cord for 10 seconds and plug back in.

If that doesn't work, you need to reboot the modem by doing the same thing - unplug the power cord for 10 seconds and plug back in. Allow at least five minutes for your connection to re-establish.

If your service still isn’t working, call us at 888.336.4466 so our technical support team can assist further.